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Transforming into Service Centers

We offer

The Service Center is organized to carry out activities throughout a catalogue of units of work including levels of services and penalties.

In the context of the creation of a service center:

  • Transformation plan and client support
  • Industrial delivery model including all the components
  • Service levels metrology
  • Proper market conduct (ITIL, ISO, Prince, etc.)
  • Possibility to externalize benefits: OnShore, NearShore, OffShore
  • Optimization of productivity and cost effectiveness
  • Guaranteeing optimization of productivity and cost effectiveness